WUDA Warranty
Warranty Information
This warranty is provided by C & U Group Pty Ltd T/A Wet Umbrella of 4/4 Fremantle Street, BURLEIGH HEADS,QLD 4220 (By Appointment Only) Phone: 0466278782 Email: info@wet-umbrella.com
Express Warranty
Subject to the exclusions set out below, we warrant that this product will be free from defects in materials or workmanship for 5 years from the date of purchase. This is for all components excluding Microfiber Pad. Pads are cover with 1 year warranty as they are a serviceable and should be changed every year to prevent damage from wear a tear.
The benefits conferred by this warranty are in addition to all rights and remedies which you may be entitled to under the Australian Consumer Law, and any other statutory rights you may have under the Australian Consumer Law, and any other statutory rights you may have under other applicable laws. This warranty does not exclude, restrict or modify any such rights or remedies.
Warranty Exclusions
This express warranty does not apply where a defect or other issue with the product is caused by normal Wear and Tear, Misuse or Abuse of the product. This includes any Shock Loads, Overloading Conditions or Impact Damage. Correct maintenance and repairs are necessary to avoid exclusion. Microfiber pads have a life cycle of 1 year and need changing at this interval to keep your warranty valid. All fasteners should be checked and torqued to specification every year.
Consumer Guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty Claims
To make a claim under this warranty, you must bring the product along with the proof of purchase and any other documentary evidence which you think is relevant to the Wet Umbrella Factory (above), where the claim will be handled on our behalf. Any cost incurred by you in bringing the product to the place of purchase will be borne by you. To make a claim under this warranty, the product and proof of purchase must be returned to the Wet Umbrella Factory.
If your warranty claim is accepted, Wet Umbrella will at our discretion, repair or replace the product, or refund money to you and take back the product.